Shoppe Policy & Shipping

The London Dance Shoppe Store Policy:


We gladly accept exchanges or store credit of in-store or online purchases within 30 days for most items when accompanied by a receipt, is unworn and in original re-sellable condition.

We offer a store credit or exchange only and do not offer refunds. Regular stocked tights can be exchanged when in UNOPENED and un-torn packaging and accompanied by a receipt. Tights without a proof of purchase, or that were not purchased within the last two weeks are not eligible for exchange or store credit.

The following items are FINAL SALE – No exchanges or credit on:
Under Garments
Jewelry
Hair Accessories
Gift Items
Holiday Seasonal Items
Custom Made or Special Order Items
Final mark down items
Clearance/Sale priced merchandise
Any returns without a receipt will be credited at the last sale or promotional price.
Special Orders:
If we do not currently have the item in stock, please expect an extra from 5-10 business days for arrival

SHIPPING & Online Exchanges:

Free Canada Post expedited shipping (Canada wide) on orders of $149+ [excludes orders that are over-sized]

Live in London ON? Email us for our online free shipping code and we will deliver for free to your Dance Studio or home address!

We glady accept exchanges or store credit for online purchases within 30 days for most items once they are returned to The London Dance Shoppe. Items must be un-worn and in original re-sellable condition.

Manufacturer Warranties:
Manufacturers’ warranties vary upon brand and type of product. If you believe the product you have purchased through The London Dance Shoppe has a manufactures’ defect policy. Please contact us immediately. LDS is committed to ensuring products function the way they are supposed to and we will deal with the manufacturer on your behalf. It is important you contact us without delay so that we will be equipped to best serve you as many manufacturers’ warranties have limitation on the amount of time since purchase and amount of wear and tear.